The Matthew is free of charge to visit – you can come aboard, look around, climb the steps to the upper decks, and chat with our knowledgeable guides at any time. If you are coming on a trip with us, please make sure you arrive 15 minutes before we are due to leave. Find out how to get here.
Tuesday to Sunday, 10am–4pm*
Saturday & Sunday, 10am–4pm*
We are also open on bank holidays (except Christmas Day and Boxing Day).
*Please note: The ship is generally open for visitors when at its berth during these hours. However, please be aware that we run regular public and private trips during the summer, so we may be closed. The ship will also close in the case of bad weather. During the winter, we may also be closed for annual maintenance. If you are planning a special visit, please call ahead on 0117 927 6868.
The safety of our visitors, staff and volunteers is our top priority, so we have carefully considered how we can open well and have all the necessary rigorous cleaning procedures in place.
We are fully compliant with the 'We're Good To Go' scheme designed by VisitEngland and are following industry and Government COVID-19 guidance on cleanliness and social distancing.
Take a look at our COVID-19 Procedures page for more information.
Toilets: The toilets on board are below deck, down some very steep steps. Visitors may consider using the toilets at M Shed before boarding the ship.
The Bar: We run a CASH ONLY bar on board during our Fish and Chips, Cream Tea, and Avon Gorge trips where you may purchase teas and coffees, alcoholic and soft drinks. As part of our COVID-19 procedures, we are using disposable cups for the time being. To help reduce waste, you may like to bring your own flask for a hot drink or your own cup to use with drinks purchased from the bar.
Catering: Although catering is provided as part of our Cream Tea trip and our Fish and Chips trip, we don’t sell food on board the ship. If you are joining us for an Avon Gorge trip, we recommend you bring a packed lunch/snacks.
The Matthew is wheelchair accessible. You can board via a wheelchair-accessible ramp at the main entrance and a 710 mm wide gate in the bulwark (the side of the ship). The crew will, of course, be on hand to help you if needed. Visit Accessable for more information.
Our crew are very experienced in working with groups of children and adults with special educational needs or learning disabilities.
Assistance dogs are, of course, very welcome.