Buy Gift Vouchers for a trip on The Matthew
Are you looking for a unique present for the person who has everything? Give them the gift of a trip to remember with a gift voucher for The Matthew!
You can choose your own amount with a Cash Gift Voucher (minimum voucher value = £10), or you can give the gift of an experience voucher.
The recipient can use their voucher towards a public trip during our sailing season, which runs every year between April and October (all trips are subject to availability) – the voucher must be used for a trip taking place before the expiry date.
Each gift voucher purchased contains a unique code – this code is needed to redeem the voucher when booking a trip and is valid for trips taking place up to two years after the date of purchase.
Digital vouchers
Your e-vouchers are delivered instantly to your email address, or you can choose to send them directly to the recipient. Perfect for last-minute gifts!
Posted vouchers
The recipient will receive a designed card voucher and an information leaflet about The Matthew.
Postage costs:
📮UK P&P: £3.00 – sent by Royal Mail standard first class post. Please allow up to seven business days for UK delivery.
✈️ International P&P: £5.00 – sent by Royal Mail International standard delivery. Please allow at least fourteen days for international delivery.
Gift Voucher Terms and Conditions
Gift vouchers are valid for two years from the date of purchase and must be redeemed on a trip taking place before the expiry date.
Gift vouchers are non-refundable. All gift voucher sales are final.
The Matthew of Bristol gift vouchers can be redeemed against a public boat trip advertised on The Matthew of Bristol website and taking place during the sailing season, subject to availability. The sailing season runs from early April to mid-October each year.
All tickets booked by redeeming a gift voucher must be booked online in advance. We cannot accept vouchers for tickets purchased in person on the day of the trip.
Gift voucher expiry dates cannot be extended – vouchers must be redeemed within their two-year validity period. Gift vouchers that have expired cannot be used, and refunds of any unused funds cannot be claimed. There are no exceptions.
Gift vouchers have no cash redemption value and cannot be exchanged for cash under any circumstances.
Gift vouchers are not replaceable if lost or stolen.
Gift vouchers are available as digital vouchers or as posted vouchers. An additional delivery fee applies for posted vouchers at £3.00 for UK delivery or £5.00 for international delivery. The stated delivery times for posted vouchers are estimated – The Matthew of Bristol is not responsible for any late delivery of posted vouchers.
If the recipient chooses a trip that costs more than the value of their voucher, they will need to pay the difference when booking their trip (this includes any future price increases and any associated booking fees).
If the gift voucher holder chooses a trip that costs less than the value of their voucher, The Matthew of Bristol does not issue credit notes or cash refunds for the difference.
Gift vouchers issued for particular trips (e.g. an Avon Gorge Cruise - Adult voucher) can only be redeemed against the specific ticket type. Please select the Cash Gift Voucher and enter the value required if you’d like the recipient to choose their own trip.
Gift vouchers can be redeemed as full or part payment for trip tickets purchased in advance only. Vouchers may not be used to pay for any purchases made from The Matthew of Bristol bar, including all refreshments and merchandise available on board.
Trip cancellations – see our full Booking Terms and Conditions for more information:
13.1. If you have redeemed your voucher against a trip that has subsequently been cancelled by us, The Matthew of Bristol Cancellation and Refund Policy will apply.
13.2 If you cancel your booking, the Public Trips: Customer Booking, Cancellation and Refund Policy will apply.